Refund Policy

7-day full refund

If you're not happy with OKdoc Plus, you can get a full refund within 7 days of your payment. No questions asked.

How to ask for a refund

• Email okdocin@gmail.com within 7 days of paying.
• Include your Razorpay payment ID (it starts with "pay_" and is in your payment confirmation) and the email you sign in with.

When you get your money back

We refund through Razorpay to the original payment method (card, UPI, net banking or wallet). It usually reaches you within 5–7 working days after we approve it; your bank may take longer.

When a payment is refunded, the 30 days of Plus it added are removed from your account.

Duplicate or mistaken payments

If you were charged twice or by mistake, email us with the payment IDs and we'll refund the extra payment in full, even after 7 days.

No auto-renewal

OKdoc Plus never renews automatically, so there is nothing to cancel. After 30 days your account returns to the free plan unless you choose to pay again.

Contact

OKdoc (okdoc.in), Hyderabad, Telangana, India. Email: okdocin@gmail.com.